Experiencing a death in the family can be an emotional and stressful time. Below are some resources to help you and your family navigate through this difficult time and find support.

• To get started with filing a life insurance claim or to access a claim, you may visit MetLife at MetLife.com/MyBenefits or call (800) 638-6420, then Press 2. Customer Service is open Monday-Thursday, 8am-8pm ET and Friday 8am-5pm ET.

• Access free, confidential counseling through the Employee Assistance Program (EAP).

• Anthem members can access virtual behavioral health resources online at anthem.com/mental-health.

• Kaiser members can access virtual behavioral health resources through the Kaiser Health & Wellness pages for Southern California and Northern California.

• Review the company’s bereavement and personal leave policies.

• Update your dependents and/or benefits coverage, if necessary, within 31 days.

• Update your life insurance, Health Savings Account (HSA), and retirement plan beneficiaries if necessary.

• Update your direct deposit and/or tax withholding.

• As part of WD’s Life Insurance benefit, MetLife provides these additional services to support you during this difficult time:

  • Grief Counseling
  • Funeral Assistance
  • Beneficiary Claim Assistance
  • Beneficiary Assistance
  • Estate Resolution Services
  • Life Settlement Account

For questions or assistance with these services, call (800) 638-6420, option 2. Customer Service is open Monday–Thursday, 8am–8pm ET and Friday 8am–5pm ET.